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For Support and Inquiries

Customer Sales

For quotes, product inquiries, and purchasing support, our dedicated Customer Sales Team is ready to assist you. Whether you need help selecting the right Panoramic Doors™ for your project or have questions about pricing and customization, we’re available by email and phone to provide expert guidance and support throughout the buying process.

Customer Support

For inquiries about your order status or delivery updates, our dedicated Customer Support Team is available to assist you. Whether you have questions regarding shipping timelines, tracking information, or need assistance with your Panoramic Doors™ order, feel free to reach out via email or phone for prompt and helpful service.

Service Request

Experiencing an issue with your MBS product? Please complete the form below, and our expert team will work diligently to address your service or warranty request. We aim to process all requests swiftly to ensure your product continues to perform at its best. Thank you for choosing MBS—your satisfaction is our top priority.

Manufacturing Delay Policy

At MBS, we aim to meet our commitment of on-time shipments. However, we recognize that delays may occur in both manufacturing and shipping processes.

Standard manufacturing timelines generally range from 30 to 120 days, depending on the complexity of the product. Additionally, shipping can take between 30 to 90 days, influenced by the selected shipping channels and scheduling.

Although we strive to avoid delays, they can occasionally occur due to the custom nature of our manufacturing. As a result, we cannot guarantee specific shipping dates or times. Instead, we will provide an estimated schedule based on the manufacturer’s capabilities and shipment availability.

Thank you for your understanding and support as we work to deliver high-quality products.

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